We utilise our expert knowledge of the serviced apartment sector to source accommodation options that meet your specific requirements. As we have no vested or financial interest in any particular serviced apartment operator we can assure you that we’ll provide the right options, in the right location and at the right rate. Our Client Account Management team are on hand to respond to any query you may have during your search and stay, ensuring the whole process is as smooth as possible.
We take the hassle out of sourcing medium and long-term accommodation for your employees. Our expert knowledge of the serviced apartment sector ensures that we find the most suitable apartment in the right location and within your budget. As we book thousands of nights every year, we can guarantee that you’ll get the very best rates available. Our service is also free to use, with no management or mark-up fees.
We offer a single, dedicated point of access to over 100,000 serviced apartments worldwide at no cost to you. A SilverDoor partnership extends your portfolio to include thousands of apartments that aren’t represented by the GDS, helping you to fulfil more client accommodation requests. By utilising our expertise of the serviced apartment sector you can keep customers loyal and capture spend which may have otherwise been made elsewhere. You’ll also benefit from offering a broader range of accommodation options when you enter the tender/retender process.
When relocating employees to a variety of locations, using a number of operators, managing all the relationships which come with such an operation can become a burden. By allowing our team of serviced apartment experts to manage these relationships on your behalf, you can focus on other aspects of the relocation process, safe in the knowledge that temporary accommodation is taken care of.
We provide a single point of access to a substantial client base that regularly require medium and long term stays. By increasing your number of potential clients, in turn, you’ll also increase occupancy rates and improve margins. Our global client list is always expanding and by managing these relationships on your behalf we eliminate your cost of marketing and guest acquisition. As well as managing relationships, we also manage the entire reservation and payment process which reduces your own management time and assures swift remuneration. With over 15 years of experience in the serviced apartment sector, we have the expertise which can help you to grow.
"Kantar Global Mobility chose SilverDoor as the group global STSA (Short-Term Serviced Apartment) provider because we were so impressed with the relationship we already had with them prior to the centralisation of the global mobility function. SilverDoor are pro-active. I’ve never had to chase them for anything (it’s always the other way around), and it’s a really personal, friendly, slick and professional service. They have a real understanding of how our group businesses work with billing being top of mind. SilverDoor have been fantastic at managing our complex billing requirements.
We’re facing lots of challenges in the infancy of our centralisation and SilverDoor have proved that they’re partnering with us by investing time and effort to help us deal with the challenges. They make the team feel like we’re their only client. This is particularly true in our APAC region where we sometimes have to deal with very perplexing budgets!
SilverDoor’s service always carries an amazingly fast response and they’re always very frank and honest with us about what’s possible. It feels like a partnership, and this is why we only made one choice for our global STSA provider. We’re 100 % confident in their service and when our businesses thought could provide better options, it was proven that SilverDoor provided the best solution. They go over and above every time to ensure we achieve our set budgets."
Elaine Pearce - Kantar Group
"SilverDoor’s service is second to none, no request is too big for them and the customer service is warm and friendly. The serviced apartments are of a high standard and I trust them to provide me with options that are close to my client’s budget, location and specific needs."