Service first

All of our customers are assigned an account manager because giving a personal, high-quality service has been a SilverDoor principle from the day we opened.

Delighted? Please tell us on ienjoyedstaying@silverdoor.co.uk

Equally, if you’re not happy about something, please do get in touch.

This page features some of the kind things people have said about our staff and the service at SilverDoor.

"I wanted to take this opportunity to say thank you Nicholas for all your hard over the last 4 years. You have been a massive asset in helping make the temporary accommodation aspect of my job really pain-free and straight forward. I have always found you to be professional, speedy, helpful and you always use your initiative which is not always something I have encountered with other suppliers. I would not hesitate to recommend SilverDoor as a supplier. You are an asset to your company and I hope they hold you in the same high esteem as I do"

Gavin, London

January 2011

"I have checked-in to Templeton Place and happy with the area and apartment!
Just want to say thank you very much for your help all along."

Carol, Hong Kong

January 2011

"The card really looks great, wish more companies would put this much effort in their Christmas wishes."

Désirée, Amstelveen

January 2011

'You have no idea what envy you have created in the office with your calendar. It has created quite a stir and everybody wants one, I have always wanted my own island… and now I have one!"

Monique, London

January 2011

"Loved the SilverDoor Christmas card, it was really funny and was good to be able to put faces to names, even if Oz's was half covered!"

Bianca, London

January 2011

"Just received the Silverdoor Christmas card-WOW! Now
that's what I call a card, what a photogenic lot you are."

Dawn, New Malden

January 2011

"Everything was great -- it's a fantastic property, and we were all very comfortable throughout our stay. Thanks once again for your excellent service."

Sarah, Edinburgh

January 2011

"We really liked the apartment and we are enjoying staying here very much. Thank you so so much for your patience and for such a wonderful recommendation!

Thank you so much for your help Daniel! You are the best agent I have used in London.

When we go back to Korea, I will refer you to many of my friends who travel to London. I think you were one of the best agents for serviced apartments in London! Thanks so much for everything you've done."

Jay Jeongsoo, South Korea

November 2010

"Very happy with the accommodation, and with the initial booking recommendation and booking process with SilverDoor which was seamless – thank you".

Michael, Australia

October 2010

"Just wanted to say thanks again for all your help and also thank you to Toby and Denise.  I have very much appreciated all your help and its been a massive weight off my shoulders considering everything else I’m trying to sort as well. I will be sure to keep all your details on record at Shine for other productions and also I will add your details to my personal contact list for when I move to different productions also".

Laura, London

October 2010