Service first

All of our customers are assigned an account manager because giving a personal, high-quality service has been a SilverDoor principle from the day we opened.

Delighted? Please tell us on ienjoyedstaying@silverdoor.co.uk

Equally, if you’re not happy about something, please do get in touch.

This page features some of the kind things people have said about our staff and the service at SilverDoor.

"A quick note to thank you for your support for our large group of delegates from China. The fact that Silverdoor could react so quickly to the initial enquiry and find availability was very much appreciated. Your ongoing support as we managed the logistics of such a large group was also much appreciated.

We organise a number of these training programmes, not all from China or this size though. We would definitely like to work with Silverdoor in the future."

Grace, London

December 2011

"Again, thank you for all your help and patience…with our bookings…It was a challenge to keep all these guys under control… It couldn’t have worked out without your help….we will be in contact for future travelers to Portsmouth…"

Blanca, Miami

December 2011

"Dear Oz/Devon

First of all, I would like to say a big THANK YOU for all your help with my numerous emails prior to my arrival in London!

Never ever used or even heard of your company before, I was very nervous having heard of bad apartments and agents in London and nearly became a victim of one of them myself , grateful  I found your company and you guys were AMAZING to say the least!!

You both  were very helpful and made my process very easy and the apartment is spot on!!!

Thank you so much for giving me the exact apartment I was after!!"

Karishma

September 2011

"Hi Daniel,

This is just to say a big thank you for all your help and the way you handled our booking. We are settled in and we like the place. I will definitely use SilverDoor again for my serviced apartments bookings.

Thank you!"

Charity, Lagos

August 2011

"Thank you Daniel, great apartment. Great location. I am very happy. So thanks for all your hard work rushing around organising this for me."

Anita, London

July 2011
 

"We are very thankful for your speed and helpful manner at all times"

Phillip, London

June 2011

"Thank you so much to Jackie for all her efforts! I've strongly recommended to the office that they use your company again, because not only do you deliver superior customer service, but your web pictures don't lie."

Dee, London

May 2011

"You are a star thanks Daniel - wish all other bookings I have made were as straightforward :("

Caroline, Leeds 

May 2011