Service first

All of our customers are assigned an account manager because giving a personal, high-quality service has been a SilverDoor principle from the day we opened.

Delighted? Please tell us on ienjoyedstaying@silverdoor.co.uk

Equally, if you’re not happy about something, please do get in touch.

This page features some of the kind things people have said about our staff and the service at SilverDoor.

September 2010,

Angela, London

"You have been the best agent to work with in a long time."

September 2010,

Claire, London

"Thanks Nicholas for all your help over the last few years. You have saved me a lot of stress on many occasions and it was much appreciated!!"

August 2010,

Sudhir, London

"We checked into Number 18 earlier this week. The apartment is exactly what we expected for the price we paid, so thank you. Your customer service and support in particular has been impeccable."

August 2010

Joanna, Middlesex

"Joanna and Claire at SilverDoor have supplied high quality serviced accommodation to American Express/Cisco for just over 1 year.

SilverDoor have supplied us with serviced apartments in various destinations all over the world. To date, SilverDoor has provided accommodation in destinations such as London, Cambridge, Egham, Windsor & Berkhamsted in the UK and Dubai, Brussels, Amsterdam, Oslo and Johannesburg in other EMEA regions.

Joanna & Claire’s response time is fantastic, they are very efficient, always keep within our budget and make great recommendations regarding property locations and amenities etc. Their perseverance, commitment and determination, especially with limited notice is commendable and their service is invaluable to our company and client.

American Express/Cisco would highly recommend SilverDoor to our industry associates."

August 2010

Lorraine, Southampton

"We work closely with SilverDoor and they have been established for over 10 years and are professional and extremely helpful. If you just ask for Serena Dines she will do her best to help you find suitable accommodation."